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hamzatu

Transactions have disappeared

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Hello,

I just checked my online wallet, AMCgoJEG2NkCLxu7jDA1CCz84Dxk3H7X6R . My default address is different and previous transactions are not there. The block explorer shows 4 transactions to my address. I have switch to a new wallet under windows - ASpsgBYCjhNdQGroecAtv2iRBNDaUwCLYG

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3 hours ago, Gates said:

write to the support or administrator on the forum, to be honest I did not really understand your problem

My online wallet does not show my transactions or wallet address. Somehow there is a new address and no coins or transactions.

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6 hours ago, hamzatu said:

AMCgoJEG2NkCLxu7jDA1CCz84Dxk3H7X6R which is listed on my profile about me page.

http://explorer.artbyte.me/address/AMCgoJEG2NkCLxu7jDA1CCz84Dxk3H7X6R shows four deposits it looks like.

I would try clearing your cookies, cache, and try logging in again. 

Do you have only web wallet or do you have another under a different email?

Do you recall any other addresses besides these two?

Your Windows wallet http://explorer.artbyte.me/address/ASpsgBYCjhNdQGroecAtv2iRBNDaUwCLYG doesn't show any transactions.

 

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8 hours ago, AdamsEve said:

http://explorer.artbyte.me/address/AMCgoJEG2NkCLxu7jDA1CCz84Dxk3H7X6R shows four deposits it looks like.

I would try clearing your cookies, cache, and try logging in again. 

Do you have only web wallet or do you have another under a different email?

Do you recall any other addresses besides these two?

Your Windows wallet http://explorer.artbyte.me/address/ASpsgBYCjhNdQGroecAtv2iRBNDaUwCLYG doesn't show any transactions.

 

1. I clear cookies with no results.

2. I used the web wallet only.

3. I installed the core wallet under windows yesterday. ASpsgBYCjhNdQGroecAtv2iRBNDaUwCLYG is new. So no transactions.

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On 3/30/2018 at 6:16 AM, hamzatu said:

1. I clear cookies with no results.

2. I used the web wallet only.

3. I installed the core wallet under windows yesterday. ASpsgBYCjhNdQGroecAtv2iRBNDaUwCLYG is new. So no transactions.

It should be in your web wallet then. Try again later. What I tipped you is there. Try different browser too.

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On 4/3/2018 at 12:05 AM, AdamsEve said:

It should be in your web wallet then. Try again later. What I tipped you is there. Try different browser too.

Did all of the above and more. I will just use the windows wallet. My new address is on profile page about me.

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Definitely contact (Direct Message) @Admin for help...

But last resort, you backup your wallet and try to extract the private key from it.

How much did you lose? 294.56 ABY? If you send me your wallet backup, I can try to recover the lost ABY... 

Or if you have the technical skills you can do it yourself:

https://github.com/eugeneware/coinpunk-tools

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